Privacy Policy
Last updated: January 17, 2026
Nuclear Lighters Inc. (“we”, “us”, “our”) operates mulecube.com. This policy explains how we collect, use, and protect your personal data in compliance with the General Data Protection Regulation (GDPR) and other applicable privacy laws.
Data Controller
Nuclear Lighters Inc.
Netherlands
Email: privacy@mulecube.com
What Data We Collect
When You Purchase
- Contact information: Name, email address, phone number
- Shipping address: Street, city, postal code, country
- Payment information: Processed securely by Stripe (we never see your full card number)
- Order details: Products purchased, order date, transaction ID
When You Visit Our Website
- Technical data: IP address, browser type, device information
- Usage data: Pages visited, time spent, referral source
- Cookies: See Cookie Policy section below
Why We Collect Data (Legal Basis)
| Purpose | Legal Basis |
|---|---|
| Process and fulfill orders | Contract performance |
| Send order confirmations and shipping updates | Contract performance |
| Respond to support requests | Legitimate interest |
| Improve our website and products | Legitimate interest |
| Comply with legal obligations (tax, accounting) | Legal obligation |
| Send marketing emails (only with consent) | Consent |
How We Use Your Data
- Process and ship your order
- Send transactional emails (order confirmation, shipping updates)
- Provide customer support
- Improve our products and website
- Comply with tax and legal requirements
We never sell your personal data to third parties.
Third-Party Services
We share data only with services necessary to operate our business:
| Service | Purpose | Data Shared | Privacy Policy |
|---|---|---|---|
| Stripe | Payment processing | Payment & billing info | stripe.com/privacy |
| Postal carriers | Shipping | Name & address | Varies by carrier |
Data Retention
- Order data: 7 years (legal requirement for tax/accounting)
- Support correspondence: 3 years
- Marketing preferences: Until you unsubscribe
- Website analytics: 26 months
Your Rights (GDPR)
You have the right to:
- Access your personal data
- Rectify inaccurate data
- Erase your data (“right to be forgotten”)
- Restrict processing
- Data portability (receive your data in a structured format)
- Object to processing
- Withdraw consent at any time
To exercise these rights, email privacy@mulecube.com. We will respond within 30 days.
Cookie Policy
Essential Cookies
Required for the website to function. Cannot be disabled.
Analytics Cookies
We use privacy-focused analytics to understand how visitors use our site. No personal data is collected.
How to Control Cookies
You can control cookies through your browser settings. Note that disabling essential cookies may affect website functionality.
International Transfers
If you’re outside the EU, your data may be transferred to the Netherlands for processing. We ensure appropriate safeguards are in place.
Security
We protect your data with:
- HTTPS encryption on all pages
- Secure payment processing via Stripe (PCI-DSS compliant)
- Access controls and security monitoring
- Regular security updates
Children’s Privacy
Our services are not directed at children under 16. We do not knowingly collect data from children.
Changes to This Policy
We may update this policy periodically. Significant changes will be communicated via email or website notice.
Contact Us
For privacy-related questions or to exercise your rights:
Email: privacy@mulecube.com
Address: Nuclear Lighters Inc., Netherlands
Complaints
If you’re unsatisfied with our response, you may lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens) at autoriteitpersoonsgegevens.nl.